About
I’m a Talent Strategist, Coach, , Speaker, and Organizational Development expert, dedicated to helping leaders and organizations ignite their highest potential. With over two decades of experience across industries—including banking, healthcare, consulting, and publishing—I bring deep empathy and sharp insight into the rewards, risks, and realities of leadership. I understand what it means to struggle, to succeed, and to earn a seat at the table.
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My coaching style is grounded in my own executive journey—candid, compassionate, humorous, inspiring, bold, and always authentic. Over the years, I’ve designed and implemented talent and performance management strategies for more than 16,000 employees, facilitated national action planning, delivered powerful insights from the stage to thousands, and led the Talent Planning & Development division of a 21-location national firm.
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I’m well-versed in strengths-based coaching and a range of behavioral assessments, including The Harrison Assessment, Myers-Briggs, and DiSC, as well as 360 feedback tools like the Leadership Circle™. I skillfully weave these methodologies into my coaching and talent strategies to unlock potential and spark transformation.
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To me, leadership is a mindset and a way of being—not just a title. I specialize in helping individuals at all levels gain clarity, create practical action plans, and overcome barriers to meaningful, lasting change. I’m deeply committed to lifelong learning, leadership research, and personal growth, so I can remain a resourceful, informed, and empathetic partner to my clients.
Whether I’m working one-on-one, facilitating a team planning session, acting as a consulting member of a leadership team, or speaking from the stage, I bring insights with humor and authenticity—reminding us all that even our greatest lessons can come with a smile.
What Clients Say
I began working with Susan on my Executive Leadership Coaching journey a year ago. At that time in my career I had received a fair amount of formal leadership training but was never entirely confident in my skill set. With Susan’s coaching, I was not only able to identify areas for improvement but, I was also able to identify hidden strengths that Susan endearingly describes as “super powers.” Over the last year, I have developed a stronger executive presence, become more strategic in my approach and am able to navigate conflict with more success because of the tools Susan has helped me develop. Susan’s style is supportive and encouraging. She has extremely high emotional intelligence and helped me see things from a variety of perspectives. She is effective at creating a safe environment when looking at feedback and data that can often feel very vulnerable. I highly recommend working with Susan if you want to push yourself past perceived, self-imposed and actual boundaries.
Julia, Senior Director Healthcare System